Support
Email support@aifaceanalyzer.app and we will reply within two business days. Include your iPhone model and iOS version if something isn't working.
Scanning
How do I get an accurate scan?
Face the camera straight on with your head level, use even front light, keep a relaxed neutral expression, and remove glasses or hair covering your face. The App flags tilt, head turn, distance and low detection confidence after each scan.
What is the TrueDepth scan?
On iPhones with Face ID, the App can use the front TrueDepth camera for better pose handling. On other iPhones, take a photo or import one; analysis works the same way.
Why did my score change between scans?
Lighting, distance, pose and expression all move measurements. Changes under about 2 points are within normal scan-to-scan noise. Compare scans taken the same way.
Subscriptions
How do I restore Premium on a new iPhone?
Sign in with the same Apple Account, open the App, and tap Settings → Restore purchases.
How do I cancel?
On your iPhone, open Settings, tap your name, then Subscriptions → AI Face Analyzer → Cancel Subscription. See Apple's guide.
How do I get a refund?
Purchases are billed by Apple, so refunds are requested from Apple at reportaproblem.apple.com.
Privacy and data
Do you have an account or upload my photos?
No. There is no sign-in, and analysis runs entirely on your iPhone. See the Privacy Policy.
How do I delete my data?
In the App, open Settings → Delete all my data. To remove only progress photos, use Settings → Delete all progress photos.